FAQ

Our standard MOQ is 500 meters per item/specification. However, we understand that every project is unique. For trial orders, specific project requirements, or mixed-container shipments, please contact our sales team to discuss flexible options tailored to your sourcing needs.

Yes, we provide free sample kits and swatches (including WPC cladding, SPC flooring, and PU stone samples) so you can evaluate the material quality, density, and finish. Customers only cover the express courier fees (DHL/FedEx/UPS), which can be credited back upon placing your first bulk order.

Backed by our large-scale production facility with optimized production lines in Haining, our standard lead time for a full container load (FCL) is 15 to 25 days after deposit confirmation. Expedited production runs can be arranged for time-sensitive commercial projects.

Our manufacturing base is located in Haining, Zhejiang, China (strategically located near Shanghai and Ningbo ports for optimal logistics). With over 27 years of industry experience, we export our WPC and wall covering solutions to over 40 countries, with a strong presence across North America, Europe, the Middle East, and Oceania.

As a full-service manufacturer, we offer comprehensive OEM/ODM customization:
Dimensions & Profiles: Custom thicknesses, widths, and structural geometries.
Surface Aesthetics: Custom colors, realistic wood-grain embossing, 3D relief textures, and matte or high-gloss finishes.
Tooling & Molds: In-house custom mold design based on your CAD drawings or architectural specifications.

Starting a project with us is straightforward:
Submit your project specifications, CAD files, or inquiry via our online form or email.
Our sales engineering team will respond within 12–24 hours to clarify details and send a preliminary quote and sample set.
Upon sample approval and contract confirmation, we schedule production.

Both systems offer 100% waterproof performance, but cater to different application scenarios:
WPC Wall Cladding: Combines natural wood fiber and high-density polymers, offering superior impact resistance and deep wood-grain aesthetics-ideal for high-end feature walls, exterior facades, and heavy-duty spaces.
PVC & SPC Wall Panels: Lightweight, highly cost-effective, and fast to install. They are perfect for commercial interior walls requiring marble, tile, or metallic finishes.
Acoustic & 3D Relief Panels: Engineered with acoustic PET felt or molded profiles to combine high sound absorption (NRC performance) with modern architectural visual effects.

Yes. Our outdoor WPC Cladding and Composite Fencing are formulated with advanced anti-UV stabilizers and light-fast pigments to resist fading, cracking, and weathering. For commercial indoor fire safety, our panels meet Class B1 / Euroclass B-s1, d0 fire retardant standards, releasing low smoke and self-extinguishing upon flame removal.

The key distinction lies in the core construction and density:
SPC Flooring (Stone Plastic Composite): Built with an ultra-rigid limestone core. It provides exceptional dimensional stability, extreme indentation resistance, and zero swelling-making it the top choice for heavy commercial traffic (hotels, retail, offices).
WPC Flooring (Wood Plastic Composite): Features a foamed core that offers underfoot comfort, warmth, and enhanced acoustic insulation, ideal for luxury residential and light hospitality environments.

Authentic stone requires structural reinforcement, heavy shipping weight, and specialized masonry labor.:
PU Stone Panels: Made from ultra-lightweight, high-density polyurethane that replicates real ledge stone, fieldstone, or basalt. They install easily using standard screws and adhesive without wet mortar.:
Flexible Ceramic Tiles: Thin, bendable, and lightweight, making them ideal for curved walls and high-rise exterior retrofits.:
Cost Savings: Lightweight panels significantly lower international container freight, reduce structural load requirements, and cut on-site labor and installation time by up to 60%.

Yes. We provide complete one-stop architectural system solutions. We supply color-matched and structural-grade aluminum/metal mounting keels, joists, starter/finish clips, and stainless-steel hardware fasteners. Ordering a complete system ensures seamless alignment, eliminates color variance, and speeds up field installation.

Absolutely. Drawing on over 27 years of manufacturing expertise, our technical team offers end-to-end support-including profile selection, quantity estimation, accessory layout, and detailed installation guidelines to ensure your project execution is flawless.

Engineered for long-term outdoor and indoor performance, our WPC panels overcome the common pitfalls of natural timber. They are 100% waterproof, fire-resistant, UV-stabilized, and termite-proof, offering a service life of 20 to 30 years with virtually zero routine maintenance or painting required.

Our facility operates under ISO9001 quality management standards. We can provide third-party laboratory test reports upon request (including CE, Intertek, and SGS certifications) covering fire ratings, formaldehyde-free emissions (E0/FloorScore), slip resistance, heavy metal compliance, and accelerated anti-aging performance.

We stand fully behind our manufacturing quality, providing a 15-year commercial warranty and a 25-year residential warranty on our WPC products, supported by dedicated after-sales technical service and batch traceability for every shipment.

Our WPC and eco-panel products are manufactured using recycled polymers and reclaimed wood fibers, eliminating timber deforestation. They emit zero harmful VOCs, contain no formaldehyde or heavy metals, and are 100% recyclable, helping commercial projects achieve green building and eco-label certifications.